Last Updated: 06/05/2025
Biomed Global (“we,” “our,” or “us”) is committed to safeguarding the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, and, where applicable, the General Data Protection Regulation (GDPR).
1. Scope of This Policy
This Privacy Policy applies to all personal data collected through:
- Our main website: www.biomedglobal.com
- Online forms
- Marketing communications
- Social media platforms
- Third-party services we use (e.g., Google Analytics, Meta Pixel)
2. Types of Personal Data Collected
We may collect the following categories of personal data:
- Identification: Name, title, designation
- Contact Information: Email address, phone number, mailing address
- Professional Data: Company name, industry, area of specialization
- Website Data: IP address, browser type, device information, pages visited, time spent
- Marketing Preferences: Consent status, email interactions (opens, clicks)
- Event Data: RSVP details, dietary restrictions, attendance history
We do not intentionally collect sensitive personal data unless explicitly required for specific events or regulatory compliance.
3. How We Collect Personal Data
We collect your data through:
- Online forms you submit on our website
- Event registration platforms
- Email marketing tools
- Social media engagement
- Cookies and analytics tools on our website
You can choose not to provide certain information, but this may limit your access to specific features or services.
4. Purpose of Data Collection
We collect and use your personal data for the following purposes:
- To process your inquiries or requests
- To register you for events, webinars, or training sessions
- To deliver email updates, newsletters, and promotions (only with your consent)
- To personalize and enhance your website experience
- To analyze traffic and user interaction through tools like Google Analytics
- To comply with legal and regulatory obligations
5. Legal Basis for Processing (If GDPR Applies)
Where GDPR is applicable, we rely on the following lawful bases:
- Consent – when you opt-in for marketing or event communications
- Contract – when processing is necessary to fulfill an agreement
- Legal Obligation – for compliance with regulatory requirements
- Legitimate Interest – for service improvement and internal analysis
6. Disclosure of Personal Data
We may disclose your data to:
- Our regional offices and subsidiaries (Agritech, MDx)
- Authorized third-party service providers
- Legal or government authorities, if required by law
We ensure all third parties comply with applicable privacy and data protection standards.
7. International Data Transfers
If your data is transferred outside Malaysia (e.g., cloud storage or email tools hosted overseas), we ensure appropriate safeguards such as contractual clauses or certification standards (e.g., ISO 27001) are in place.
8. Data Retention
We retain your personal data:
- Only as long as necessary to fulfill the purpose it was collected for
- Up to 7 years for regulatory or audit purposes, if legally required
- Until you withdraw your consent (for marketing-related data)
9. Cookies & Tracking
Our website uses cookies, Google Analytics, and Meta Pixel to:
- Analyze user behavior
- Improve website performance and functionality
- Provide targeted advertising
You can control cookies through your browser settings or reject non-essential cookies using our cookie banner.
10. Your Rights
You have the right to:
- Access and request a copy of your personal data
- Correct or update inaccurate data
- Withdraw consent at any time
- Request deletion (where applicable)
- Object to processing (for marketing or analytics)
- Lodge a complaint with the relevant authority (e.g., PDPC in Malaysia or a supervisory body in the EU)
11. Security Measures
We take reasonable organizational, administrative, and technical steps to protect your data, including:
- SSL encryption on our website
- Role-based access control
- Secure email and data processing tools
- Regular data audits
However, no method of transmission over the internet is 100% secure. You provide data at your own risk.
12. Marketing & Communication Preferences
We will only send you marketing emails if you have opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.
13. Third-Party Links
Our website may include links to third-party sites (e.g., partners, social media). We are not responsible for their privacy practices, and we encourage you to read their policies.
14. Children’s Data
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
15. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a revised “Last Updated” date.
16. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data:
Biomed Global
Menara Biomed, Level 7,
13, Jalan Cempaka SD 12/5,
Bandar Sri Damansara,
52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone: 03-6287 0066