What we do
Our expertise lies in helping partners introduce their products to customers in the Southeast Asian region. As a Total Solution Provider for Biomedical Equipment, we deliver the latest proven technologies to doctors, scientists, and consumers, facilitating scientific discoveries and accurate medical diagnoses.
Our comprehensive support includes both application and technical services, ensuring complete customer satisfaction. Fundamentally, we are committed to improving healthcare standards in Southeast Asia.
Total Solution Provider
Consultation Services
Lab Set up
Over the years, we have proposed and set up numerous biomedical labs in hospitals. We have also helped with the upgrading of labs through introduction of new technology that promotes efficiency and best practices.
Expert Advice
We have a team of experts available to provide advice on the best practices in healthcare and life sciences. Our partnership with world leading principals provides access to key opinion leaders in the industry who often attend our conferences as keynote speakers.
Research
We support institutions with their research by providing expert and deep product knowledge.
Training Services & Support
Extensive Trainings
We send our talent for extensive trainings with our principals to ensure we provide the best possible service to our customers.
User Trainings
We conduct user trainings upon commissioning along with multiple follow up trainings to ensure our customers are able to operate our machines comfortably and obtain the best results.
Technical Service Engineers
Our team of technical service engineers have undergone extensive trainings and is able to attend to requests throughout Malaysia and Singapore on short notice.
Logistics Team
Having our own logistics team allows us the flexibility to attend to urgent request from customers who have unforeseen spike in tests.
Our Expertise
Customer Management
We are solutions focused, resourceful and consistent with the quality of our services and solutions.
Regional Expertise
Language proficiency, regional expertise, and cultural capabilities are critical competencies for us.
Local Knowledge and Data
We aim to promote effective engagement with local knowledge holders in all relevant aspects of scientific data collection.